Terms of Use

You accept these Terms when you create an Account, and when you select “Agree and continue” or a similar option to accept an updated version. If you access or use the Services without an Account, you agree to these Terms by doing so. If you do not agree, you may not use the Services.

We keep a record of each acceptance, including the version accepted and the date and time of acceptance.

If you accept these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, and you refers to that entity.

If you are a Client of a User, the section Terms for Clients applies to your use of that User’s pages.

In these Terms:

• Account means a CoreHue workspace and the credentials used to access it.
• User means a person or entity that holds an Account. Except in Terms for Clients, you means the User.
• Client means a person with whom an Account holder works or communicates through the Services, including a person who submits an inquiry, signs a contract, pays an invoice or views a gallery.
• Your Content means all material that you or your Clients upload, submit or create in the Services, including photographs, videos, documents, contracts, invoices, questionnaires, messages, branding and Client information.
• Public Pages means pages we host on your behalf that Clients can access, including service pages, inquiry and contact forms, proposals, contracts, invoices, payment pages, questionnaires and galleries, whether at a corehue.co address or a custom domain.
• Plan means the Free, Plus or Pro plan to which an Account is subscribed.

You must be at least 18 years old and able to form a binding contract to create an Account. The Services are intended for use in connection with a business, not for personal, family or household purposes.

You must provide accurate information, keep it up to date and keep your login credentials confidential. Each Account is for a single person or business. You may not share your credentials or allow others to access your Account. You are responsible for all activity that occurs under your Account.

You must notify us promptly at hello@corehue.co if you suspect unauthorized access to your Account. We may require additional verification to protect your Account.

Depending on your Plan, the Services include inquiry and contact forms, booking services and scheduling, proposals, contracts with electronic signatures, invoices and online payments, questionnaires, client messaging and reminders, galleries, templates, reports and custom domains.

Each Plan includes the features and limits described on our pricing page at the time you subscribe, including gallery storage, the number of published booking services, and the number of contracts and questionnaires you may send.

We may add, change or discontinue features of the Services. If we make a change that materially reduces a core feature of a paid Plan to which you subscribe, we will give you at least 30 days’ notice, and you may cancel and receive a refund of any prepaid fees for the unused portion of your billing period.

We may offer features identified as beta, preview or early access. These features are provided as is, may be changed or discontinued at any time, and are not covered by any service commitment.

The Services allow your Clients to pay invoices and booking deposits online through Stripe. To accept online payments, you must connect your own Stripe account. Payments are made directly to your Stripe account and paid out to you by Stripe. CoreHue does not receive, hold or transfer funds paid by your Clients.

You are the seller and merchant of record for all payments made by your Clients. You are solely responsible for your prices, taxes, refunds, cancellations, disputes and chargebacks, and for complying with all laws that apply to your sales. Your use of Stripe is governed by Stripe’s agreements, including the Stripe Connected Account Agreement and the Stripe Services Agreement, which you accept when you connect your account. Stripe’s processing fees apply.

CoreHue does not charge a platform fee on Client payments. We will give you at least 30 days’ notice before introducing one.

You may also record manual payment methods, such as bank transfer or cash, and allow Clients to upload proof of payment for your review. These payments are made outside the Services, and CoreHue does not verify them and is not responsible for them. Payment instructions you enter are displayed to Clients on your Public Pages.

Your relationships with your Clients are solely between you and your Clients. CoreHue is not a party to them.

You are responsible for your use of the Services with your Clients, including the services you provide, the content of your proposals, contracts, invoices, questionnaires and messages, and for providing any notices and obtaining any consents required by law, including consent to collect and use Clients’ personal information, model releases, and parental or guardian consent for photos or videos of minors.

Emails and reminders you send to Clients through the Services are sent on your behalf, in your business name, with replies directed to you. You are responsible for the content of those messages and for complying with laws governing electronic communications. You may use these features only for communications relating to your work with Clients, and not for unsolicited marketing.

This section applies if you use a User’s Public Pages, for example to send an inquiry, book a session, accept a proposal, sign a contract, pay an invoice, answer a questionnaire or view a gallery. In this section, you means the Client.

Your agreement for the services a User provides is with that User, not CoreHue. The User is responsible for their services, prices, contracts and refunds, and for how they use your personal information. Questions about a booking, payment or gallery should be directed to the User.

You agree to use Public Pages lawfully, to provide accurate information, and not to copy, download or share photos, videos or other content except as permitted by the User. Online payments are processed by Stripe under Stripe’s terms. The User’s privacy notice and our Privacy Policy describe how your information is handled.

The Services allow you to send proposals and contracts and to collect electronic signatures. Contracts are between you and your Client. CoreHue is not a party to them and does not guarantee their performance.

Contract, proposal, questionnaire and email templates are provided as starting points for your convenience. They are not legal advice and may not be suitable for your business or comply with the laws that apply to you or your Clients. You are solely responsible for the documents you send, including reviewing and adapting any template. We recommend that you have a qualified lawyer review your contracts.

By signing electronically through the Services, you and your Clients agree that electronic records and signatures have the same legal effect as paper records and handwritten signatures, to the extent permitted by applicable law, including the US Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA). We keep an audit record of each signature, which may include the signer’s name, email address, IP address and the date and time of signing. Signers may download a copy of the signed contract and may request a paper copy from the sender.

Certain documents cannot be signed electronically in some jurisdictions. You are responsible for determining whether an electronic signature is appropriate for your documents.

Each Plan includes a gallery storage allowance and, where the Plan includes video, a video allowance measured in minutes. If your Account exceeds an allowance, including after a trial ends, a downgrade, a cancellation or a failed payment, uploads are paused and your oldest galleries or videos may be hidden from Clients until your Account is back within the limit. On a Plan that does not include video, all videos are hidden from Clients.

Once a gallery or video has been hidden for 30 days, we will permanently delete its files, and they cannot be recovered. The 30-day period begins on the day the gallery or video is hidden. We will notify you by email when galleries or videos are hidden, send reminders before the deletion date, and confirm when files have been deleted. You may prevent deletion before the end of the period by upgrading your Plan or deleting files to free up space. A gallery or video that is back within your allowance is no longer scheduled for deletion.

Features not included in your current Plan, such as a custom domain, stop working when you move to a Plan that does not include them, and may be reconnected if you upgrade.

For personal information about Account holders and visitors to our websites, CoreHue is a controller and processes that information as described in our Privacy Policy.

For personal information about your Clients that you or your Clients submit to the Services, you are the controller and CoreHue processes that information on your behalf as a processor or service provider. The Data processing terms apply to that processing.

This section applies when CoreHue processes personal information about your Clients on your behalf (Client Data). It is intended to satisfy the requirements of data protection laws that apply to that processing, including US state privacy laws such as the California Consumer Privacy Act, the EU and UK General Data Protection Regulation, and similar laws in other jurisdictions. When acting as your processor or service provider, CoreHue will:

• process Client Data only to provide the Services and in accordance with your documented instructions, which consist of these Terms and your configuration and use of the Services, unless otherwise required by law, in which case we will inform you where legally permitted;
• not sell or share Client Data, use it for our own purposes or to train artificial intelligence models, or combine it with other data, except as necessary to provide the Services or as permitted for Usage Data below;
• ensure that personnel authorized to process Client Data are subject to confidentiality obligations;
• implement appropriate technical and organizational measures to protect Client Data, as described in our Privacy Policy;
• engage subprocessors only within the categories described in our Privacy Policy, under written terms at least as protective as these; provide our current list of subprocessors on request to privacy@corehue.co; and give you at least 30 days’ notice, by email or in the Services, before engaging a new subprocessor, during which you may object or terminate your subscription and receive a refund of prepaid fees for the unused portion of your billing period;
• notify you without undue delay, and where feasible within 72 hours, after becoming aware of a personal data breach affecting your Client Data, and provide information reasonably necessary for you to meet your own obligations;
• taking into account the nature of the processing, assist you in responding to requests from individuals exercising their rights and in meeting your obligations relating to security, breach notification and data protection impact assessments;
• transfer Client Data across borders only with appropriate safeguards, such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, which are incorporated by reference where required;
• delete Client Data when you delete it or close your Account, as described in Suspension and termination, unless retention is required by law; and
• make available information reasonably necessary to demonstrate compliance with this section, which may be provided through written responses, security documentation or independent audit reports.

Usage Data. CoreHue may collect information about how Clients interact with Public Pages, such as pages viewed, steps completed, errors encountered and general device and country information (Usage Data), and use it to operate, secure and improve the Services. CoreHue does not use Usage Data to identify individual Clients and does not sell or share it.

You represent that you have a lawful basis to collect Client Data and share it with CoreHue, that you have provided all required notices to your Clients, and that your instructions comply with applicable law. To request a separately executed data processing agreement, contact privacy@corehue.co.

You may not use the Services, or permit others to use them, to:

• upload, share or link to any material that sexualizes minors. We will remove such material, terminate the Account and report it to the National Center for Missing & Exploited Children and to law enforcement;
• share sexually explicit or pornographic material, or any intimate image of a person without that person’s consent. Artistic nudity of consenting adults, such as boudoir photography, is permitted only in galleries protected by a password or restricted to specific Clients, and never on publicly accessible pages;
• infringe or misappropriate any copyright, trademark, privacy, publicity or other right;
• harass, threaten, defraud or deceive any person, or promote violence, hatred or discrimination;
• send spam, unsolicited marketing or misleading messages, or collect personal information without a lawful basis;
• collect payment card numbers, passwords, government identification numbers or similar sensitive information through forms, questionnaires or messages;
• upload malicious code, probe or test our systems for vulnerabilities without our written permission, interfere with the Services, or circumvent any Plan limit, security measure or access control;
• scrape, copy or resell the Services, use them to build a competing product, or reverse engineer them except as permitted by law; or
• violate any applicable law or regulation, including export control and sanctions laws.

We may remove content or restrict access to the Services if we reasonably believe this section has been violated. Where appropriate, we will notify you and give you an opportunity to remedy the violation.

The Services may be used with services provided by third parties, such as calendar, video conferencing and payment services. When you connect a third-party service, you authorize us to exchange the information necessary for the connection to work, as described in our Privacy Policy. Your use of each third-party service is governed by that provider’s terms and privacy policy.

We do not control third-party services and are not responsible for their availability, accuracy, security or data practices. An integration may stop working if the provider changes or discontinues its service.

If you believe that material on the Services infringes your copyright, send a notice to our designated copyright agent at legal@corehue.co or CoreHue Inc., Attn: Copyright Agent, 8 The Green, Ste A, Dover, DE 19901, USA. Your notice must include:

• your physical or electronic signature;
• identification of the copyrighted work claimed to be infringed;
• identification of the allegedly infringing material and its location on the Services, such as a gallery link;
• your contact information;
• a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and
• a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

If your material was removed and you believe the removal was a mistake, you may submit a counter-notice containing the information required by the US Digital Millennium Copyright Act. We will terminate the Accounts of repeat infringers in appropriate circumstances.

CoreHue and its licensors own all rights in the Services, including our software, designs, text, graphics, templates and trademarks. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your business while your Account is active. You may use and adapt our templates for your own business documents.

Public Pages on the Free plan may display a “Powered by CoreHue” badge. Paid Plans that include branding removal allow you to hide it.

If you provide feedback or suggestions about the Services, you grant us the right to use them without restriction or obligation to you. We will not identify you publicly as the source without your permission.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND COREHUE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. COREHUE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.

CoreHue does not guarantee any business results, bookings or revenue, or that your Clients will sign, pay or perform. Nothing in the Services constitutes legal, tax or financial advice.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO COREHUE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100.

These limitations do not apply to your payment obligations, either party’s indemnification obligations, liability for fraud, gross negligence or willful misconduct, or any liability that cannot be limited by law.

By you. You will defend, indemnify and hold harmless CoreHue from and against any third-party claims, and related losses, damages, costs and reasonable attorneys’ fees, arising out of Your Content, the services you provide, your dealings with your Clients, your breach of these Terms, or your violation of any law or the rights of any third party.

By CoreHue. CoreHue will defend you against any third-party claim alleging that the Services, as provided by CoreHue and used in accordance with these Terms, infringe that party’s intellectual property rights, and will pay any damages and costs finally awarded or agreed in settlement. This obligation does not apply to claims arising from Your Content, from the combination of the Services with anything not provided by CoreHue, or from your breach of these Terms. In response to such a claim, CoreHue may modify the Services to be non-infringing, obtain the right for you to continue using them, or terminate the affected Services and refund any prepaid fees for them.

Procedure. The party seeking indemnification must promptly notify the other party of the claim, give the other party sole control of the defense and settlement, and provide reasonable cooperation. No settlement that imposes any obligation on the indemnified party may be made without its consent.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, and by the Federal Arbitration Act with respect to the arbitration agreement in Dispute resolution. Subject to that agreement, any court proceeding will be brought exclusively in the state or federal courts located in Delaware, and each party consents to their jurisdiction.

If you reside outside the United States, this choice of law does not deprive you of the protection of any mandatory provisions of the law of your country of residence.

We may modify these Terms from time to time. We will post the updated Terms on this page and update the date above. For material changes, we will provide at least 30 days’ notice by email or in the Services before the changes take effect, except where a change is required by law or relates to a new feature, in which case it may take effect sooner.

If you do not agree to a change, you may cancel your subscription before the change takes effect and receive a refund of any prepaid fees for the unused portion of your billing period. We may ask you to accept updated Terms before you continue to use the Services. Your continued use of the Services after a change takes effect also constitutes acceptance of the updated Terms.

• Support. Help articles are available at help.corehue.co. You can contact support at hello@corehue.co.
• Entire agreement. These Terms, together with our Privacy Policy and any terms presented at the time of purchase, constitute the entire agreement between you and CoreHue regarding the Services.
• Notices. You consent to receive notices, receipts and other communications electronically, including by email to your Account email address and within the Services. Legal notices to CoreHue must be sent to legal@corehue.co, with a copy to CoreHue Inc., 8 The Green, Ste A, Dover, DE 19901, USA.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of assets, and will notify you if we do.
• Force majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, internet or utility failures, or governmental action.
• Relationship of the parties. The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, agency or fiduciary relationship.
• Severability and waiver. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any right is not a waiver of that right.
• Export controls and sanctions. You represent that you are not located in, or ordinarily resident in, a country or region subject to comprehensive US sanctions, and that you are not on any US government list of prohibited or restricted parties.
• Language. These Terms are written in English. Any translation is provided for convenience only, and the English version controls.